please note the following terms and conditions to trekking with us:
1) Booking:
For booking a place in one of our fixed departures or to book a custom departure, we require a 30%-50% deposit (depending on the type of trip) of the total cost of your trip to be transferred into our company current account and the outstanding amount needs to be paid to us prior to departure or latest on the day you meet us for the trip departure.
The account details can be given to you during our email correspondence.
We cannot confirm any bookings in either our fixed departure or on a custom trip unless we have received the amount.
2) Service Tax & insurance:
GST of 5% is applicable on the total cost of the trip and needs to be paid in addition to the total cost. We do not include medical insurance in the cost but we advise you to get medical insurance prior to departing for the trek.
3) Cancellation of Booking:
If it becomes necessary for you to cancel your trip/ booking, please send us an intimation in writing. Once we receive your intimation we will cancel your booking. Please note the following charges that apply for cancelling your booking:
a) If cancellation is done before 30 days from departure: We will refund the entire amount after deducting a processing charge of ₹ 2,500
b) If cancellation is done between 30 days and 15 days prior to departure: We will refund 50% of the amount that has been deposited with us
c) If cancellation is done less than 15 days prior to departure: We would not be able to refund any money since most arrangements have been made by then
However, if your trip largely comprises hotel stays/stays at fixed campsites who we need to pay in advance to make the bookings, in case the payments have already been made by us for booking those hotels then the cancellation money can be refunded taking into account money that the hotel refunds. In case the hotel does not refund money for cancellation, we will not be in a position to refund you the deposit either and the time related clause mentioned previously will not be applicable.
4) The following items are excluded from the tour price:
• visa, passport and vaccination charges;
• extra meals not included in the itinerary;
• laundry, postage, personal clothing, medical expenses, personal travel insurance and any items of a personal nature;
• medical, emergency evacuation charges; and tips etc.
·Additional costs incurred due to delay/ cancellation/change in itinerary that become necessary due to due to inclement weather, snow and ice conditions, natural causes, political restrictions Force majeure conditions or any other cause
5) Delay, cancellation and change of itinerary by My Himalayan Adventure:
My Himalayan Adventure reserves the right to cancel any trek or expedition prior to departure (including, but not limited to, by reason of too few people booking on any tour) in which case participants will be given a refund in full. However, you will not be entitled to make any further claim for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, travel costs, gear purchases, airport and airline taxes etc.).
6) Route changes/ postponement/delays due to unforeseen circumstances and Force Majeure conditions:
My Himalayan Adventure may for any reason change the date of departure or conclusion of the tour, or it is possible that a route change, postponement or delay (either in relation to departure or to the duration of the trek/expedition) may become necessary due to inclement weather, snow and ice conditions, political restrictions, Force majeure conditions or any other cause. In the event of a change, postponement or delay, participants have no right to refund of the tour price (in whole or in part) or other compensation for any injury, loss or damage or delays and changes in the trip itinerary due to such unforeseen circumstances.
7) Trip leader/Guide:
Our trip leaders/guides are well trained, they know the surroundings well and take your safety and well-being very seriously. Any decision they take regarding asking a member to not proceed to a higher camp or return to a lower camp will be taken keeping your safety in mind and looking at your fitness level/ ability to adapt to the altitude.
Any such decision shall be binding and must be respected by the participants and the participants cannot ask for a refund for any such decision.
8) Responsibility/ Liability:
By agreeing to the Terms and Conditions you agree to waive any and all claims you may now and in the future have against, and release from all liability and agree not to sue My Himalayan Adventure and its officers, employees, guides, agents or representatives (collectively its staff) or the licensor for any personal injury, death, property damage, or loss sustained by you as a result of your participation in an adventure trip with them, due to any cause whatsoever, including without any limitation, negligence on the part of My Himalayan Adventure, its staff and licensor. You are aware that your adventure trip, in addition to the usual dangers and risks inherent, has certain additional dangers and risks, some of which may include:
Physical exertion for which you may not be prepared; weather extremes subject to sudden and unexpected change; remoteness from normal medical services; evacuation difficulties if you are disabled. You accept all the inherent risks of the proposed adventure trip and the possibility of personal injury, death or property damage or loss resulting therefrom. You acknowledge that the enjoyment and excitement of adventure travel is derived in part from the inherent risks incurred by travel and the activity beyond the accepted safety of life at home or work, and that these inherent risks contribute to such enjoyment and excitement, being a reason for your participation. You agree that if you suffer injury or illness My Himalayan Adventure, can, at your cost, arrange medical treatment and emergency evacuation service, as they deem essential for your safety.
In entering into this Agreement, you are not relying on any oral, written nor visual representations or statements by My Himalayan Adventure or its staff or any other inducement or coercion to go on an adventure trip, hence, only of your own free will.
You confirm that you have read and understood the terms and conditions of contract and this Agreement prior to going on an Adventure trip with us and agree that this Agreement will be binding upon you, your heirs, next of kin, executors, administrators and successors.
For booking a place in one of our fixed departures or to book a custom departure, we require a 30%-50% deposit (depending on the type of trip) of the total cost of your trip to be transferred into our company current account and the outstanding amount needs to be paid to us prior to departure or latest on the day you meet us for the trip departure.
The account details can be given to you during our email correspondence.
We cannot confirm any bookings in either our fixed departure or on a custom trip unless we have received the amount.
2) Service Tax & insurance:
GST of 5% is applicable on the total cost of the trip and needs to be paid in addition to the total cost. We do not include medical insurance in the cost but we advise you to get medical insurance prior to departing for the trek.
3) Cancellation of Booking:
If it becomes necessary for you to cancel your trip/ booking, please send us an intimation in writing. Once we receive your intimation we will cancel your booking. Please note the following charges that apply for cancelling your booking:
a) If cancellation is done before 30 days from departure: We will refund the entire amount after deducting a processing charge of ₹ 2,500
b) If cancellation is done between 30 days and 15 days prior to departure: We will refund 50% of the amount that has been deposited with us
c) If cancellation is done less than 15 days prior to departure: We would not be able to refund any money since most arrangements have been made by then
However, if your trip largely comprises hotel stays/stays at fixed campsites who we need to pay in advance to make the bookings, in case the payments have already been made by us for booking those hotels then the cancellation money can be refunded taking into account money that the hotel refunds. In case the hotel does not refund money for cancellation, we will not be in a position to refund you the deposit either and the time related clause mentioned previously will not be applicable.
4) The following items are excluded from the tour price:
• visa, passport and vaccination charges;
• extra meals not included in the itinerary;
• laundry, postage, personal clothing, medical expenses, personal travel insurance and any items of a personal nature;
• medical, emergency evacuation charges; and tips etc.
·Additional costs incurred due to delay/ cancellation/change in itinerary that become necessary due to due to inclement weather, snow and ice conditions, natural causes, political restrictions Force majeure conditions or any other cause
5) Delay, cancellation and change of itinerary by My Himalayan Adventure:
My Himalayan Adventure reserves the right to cancel any trek or expedition prior to departure (including, but not limited to, by reason of too few people booking on any tour) in which case participants will be given a refund in full. However, you will not be entitled to make any further claim for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, travel costs, gear purchases, airport and airline taxes etc.).
6) Route changes/ postponement/delays due to unforeseen circumstances and Force Majeure conditions:
My Himalayan Adventure may for any reason change the date of departure or conclusion of the tour, or it is possible that a route change, postponement or delay (either in relation to departure or to the duration of the trek/expedition) may become necessary due to inclement weather, snow and ice conditions, political restrictions, Force majeure conditions or any other cause. In the event of a change, postponement or delay, participants have no right to refund of the tour price (in whole or in part) or other compensation for any injury, loss or damage or delays and changes in the trip itinerary due to such unforeseen circumstances.
7) Trip leader/Guide:
Our trip leaders/guides are well trained, they know the surroundings well and take your safety and well-being very seriously. Any decision they take regarding asking a member to not proceed to a higher camp or return to a lower camp will be taken keeping your safety in mind and looking at your fitness level/ ability to adapt to the altitude.
Any such decision shall be binding and must be respected by the participants and the participants cannot ask for a refund for any such decision.
8) Responsibility/ Liability:
By agreeing to the Terms and Conditions you agree to waive any and all claims you may now and in the future have against, and release from all liability and agree not to sue My Himalayan Adventure and its officers, employees, guides, agents or representatives (collectively its staff) or the licensor for any personal injury, death, property damage, or loss sustained by you as a result of your participation in an adventure trip with them, due to any cause whatsoever, including without any limitation, negligence on the part of My Himalayan Adventure, its staff and licensor. You are aware that your adventure trip, in addition to the usual dangers and risks inherent, has certain additional dangers and risks, some of which may include:
Physical exertion for which you may not be prepared; weather extremes subject to sudden and unexpected change; remoteness from normal medical services; evacuation difficulties if you are disabled. You accept all the inherent risks of the proposed adventure trip and the possibility of personal injury, death or property damage or loss resulting therefrom. You acknowledge that the enjoyment and excitement of adventure travel is derived in part from the inherent risks incurred by travel and the activity beyond the accepted safety of life at home or work, and that these inherent risks contribute to such enjoyment and excitement, being a reason for your participation. You agree that if you suffer injury or illness My Himalayan Adventure, can, at your cost, arrange medical treatment and emergency evacuation service, as they deem essential for your safety.
In entering into this Agreement, you are not relying on any oral, written nor visual representations or statements by My Himalayan Adventure or its staff or any other inducement or coercion to go on an adventure trip, hence, only of your own free will.
You confirm that you have read and understood the terms and conditions of contract and this Agreement prior to going on an Adventure trip with us and agree that this Agreement will be binding upon you, your heirs, next of kin, executors, administrators and successors.